GDPR Policy

ReviewIndia.com GDPR Compliance Policy

Published: 01 January 2019
Last Updated: 01 January 2025


1. Introduction

This GDPR Policy explains how ReviewIndia.com (“we”, “our”, “us”) collects, processes, and protects personal data of individuals in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

We are committed to protecting the privacy of businesses, users, and partners while ensuring transparency, fairness, and accountability in our data practices.


2. Data Controller

The data controller responsible for your personal data is:

ReviewIndia.com
🏢 Review India Building, 1st Floor, Nowapara, Sukanta Pally Road, Kolkata – 700159, West Bengal, India
📧 privacy@reviewindia.com


3. Data We Collect

We may collect and process the following types of data:

  • Account Information: Name, email, password, phone number.

  • Business Listings: Company name, address, logo, contact details, description.

  • User Reviews & Ratings: Feedback, comments, and ratings submitted by users.

  • Usage Data: IP address, device type, browser details, log files.

  • Cookies & Tracking Data: To enhance functionality, analytics, and personalized experience.


4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you agree to share data (e.g., submitting a listing, subscribing to newsletters).

  • Contractual Necessity – to provide our services (e.g., account creation, business listings).

  • Legitimate Interests – to improve our services, prevent fraud, and ensure security.

  • Legal Obligation – to comply with tax, regulatory, or judicial requirements.


5. How We Use Your Data

We use personal data to:

  • Provide, maintain, and improve our platform.

  • Publish business listings and reviews.

  • Communicate updates, offers, and customer support.

  • Prevent fraud, misuse, or unauthorized access.

  • Conduct analytics to improve performance and user experience.


6. Data Sharing & Transfers

  • We do not sell or rent personal data.

  • Data may be shared with trusted service providers (e.g., hosting, analytics, payment gateways).

  • If data is transferred outside the EU/EEA, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.


7. Data Retention

  • Business listing data: retained as long as the listing remains active.

  • User accounts: retained until account deletion or inactivity for 24 months.

  • Review & rating data: retained permanently unless removal is requested.

  • Legal/compliance records: retained per applicable laws.


8. Your GDPR Rights

As per GDPR, you have the following rights:

  • Right to Access – request a copy of the data we hold about you.

  • Right to Rectification – correct inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten) – request deletion of your data.

  • Right to Restriction of Processing – limit how we process your data.

  • Right to Data Portability – receive your data in a portable format.

  • Right to Object – object to processing based on legitimate interests or marketing.

  • Right to Withdraw Consent – withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, contact: privacy@reviewindia.com


9. Cookies & Tracking

  • ReviewIndia.com uses cookies, pixels, and analytics tools for performance monitoring, personalization, and advertising.

  • Users can manage or disable cookies in their browser settings.

  • For detailed cookie practices, see our Cookie Policy.


10. Data Security

We implement technical and organizational measures to protect data, including:

  • SSL encryption for data transmission.

  • Regular security audits and monitoring.

  • Access controls and restricted permissions.

  • Secure hosting and backup solutions.


11. Children’s Privacy

Our platform is not intended for children under 16 years. We do not knowingly collect personal data from minors. If we become aware, we will delete such data promptly.


12. Complaints

If you believe your GDPR rights have been violated, you can lodge a complaint with:


13. Updates to This Policy

We may update this GDPR Policy periodically to reflect changes in practices or legal requirements. Updates will be published with the “Last Updated” date clearly displayed.


14. Contact Us

For GDPR or data privacy queries:

📧 privacy@reviewindia.com
🏢 Review India Building, 1st Floor, Nowapara, Sukanta Pally Road, Kolkata – 700159, West Bengal, India

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